Not sure what server size will best suit your community without breaking the bank? Check out our price estimation tools below or contact us to see what we recommend.
Note: None of our servers have player limits beyond what the game title can support. The only limits are based on what the hardware can support performance-wise and your tolerance for some lag when underprovisioned. See the chart below for specifications.
UPGRADES ARE AVAILABLE! You only pay the difference between what you have, and what you want.
Yes, you can upgrade your server at any time in the Dashboard. Click Modify > Upgrades Tab then select the new size you want, complete the payment, and the upgrade will start automatically right away.
Currently we are not offering any trial use of our game servers. If you are looking to evaluate our hosting platform and features, we recommend that you start with a small size server that you can upgrade later when you are comfortable. You can also cancel at any time right in the dashboard without needing to contact anyone.
For the purposes of this answer, no. However we are always open to discussing with current or potential customers about special or circumstantial pricing on a case-by-case basis, per our discretion. If you have any issues with our pricing, contact us and we would love to try and meet you halfway.
At the time of writing no, however this is something on our technology roadmap.
We currently accept PayPal and credit / debit card payments. All server purchase payments are done initially up front in the dashboard and all recurring monthly payments are sent to your email in the form of a PayPal invoice that you will pay.
We currently offer 3 supporting plans. No support, Standard Support, and Premium Support. Some plans are included in the purchase of a server so make sure to check that. No matter the plan you are elligeble to use our live chat feature, ticketing system, etc. The difference between the plans is around promised response times, emergency escalation, and the premium support plan granting you direct communication with a dedicated engineer upon request.
At the current time there are technical limitations for allowing users to access the game server files for their server. We are working on this functionality. In the meantime, if you have the prerequisite of needing certain plugins on your server, contact us and one of our staff members can install most mods for you. We do ask that you hold at a minimum a Standard Support plan with us for the server in question.